CCPA seeks RBI intervention on banks delaying refund in case of failed transactions

In a letter to Reserve Bank of India (RBI) Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,850 complaints pertaining to "transactions failed/cancelled but money not refunded" forming 20 per cent of grievances registered in the banking sector have been received through the government-run National Consumer Helpline (NCH).

from Moneycontrol Economy News https://www.moneycontrol.com/news/economy/ccpa-seeks-rbi-interventionbanks-delaying-refundcasefailed-transactions_14628401.html
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